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IMPORTANT TEMPORARY CHANGE TO OUR TERMS OF SERVICE

Due to the COVID-19 epidemic, we have temporarily changed our cancellation policies. For bookings occurring between the 19th March and the 30 April, we will temporarily change our standard terms to allow cancellation of a confirmed booking up to 5 days before the meal date with zero cancellation fees or chef penalties, and a reduced cancellation fee of 30% for booking cancelled less than 5 days before the meal. All other terms of service remain the same.

Customer Help

Customer FAQs

Customer Tips and Tricks

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Customer Rules

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Chef FAQs

Chef Tips and Tricks

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Top tips to do winning proposals

Top tips to deliver a great meal experience in a customer’s home

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Chef Rules

For a full list of our terms and conditions click here.

Contact us

PLEASE READ BEFORE CONTACTING US BELOW:

  • All booking requests need to be done through our site by clicking on Request Meal. It takes less than a minute, and you will then get 2-5 proposals from our vetted chefs. Its free and there is no commitment, so why not give it a go!
  • Want to get a idea of menus and pricing? Check out our How We Work page and also our Sample Menu page to get a sense of typical pricing and menus
  • Want to know if we serve your area? Please enter your zip code on our registration page and will tell you / not let you proceed if you are not within our service area. As a high level guide, we only serve the following metro areas: Chicago, New York, Los Angeles, San Diego and Washington D.C.
  • Want to be a chef on our platform? Click here to find out more and apply
  • Tipping? We have a no expectation tipping policy so that the experience in the home is all about the food.
  • Wanting to gift a private chef experience? We do not offer gift certificates, however, many people use Table at Home to find a chef experience to give as a gift. Just select a potential date up to 3 months out, and mention in your request that it is for a gift and will need the chef to be flexible on the eventual date. Then only chefs comfortable with this will propose.

 

Anything else, feel free to message us below.

NOTE - We will not reply to messages that clearly relate to one of the 6 points above.

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